What people ask about Hader
Hader connects cafés, restaurants and shops with verified day workers nearby. The business pays before the shift goes up, and the worker keeps all of the pay.
What is Hader?
An app that connects cafés, restaurants and shops with day workers nearby. The business posts and pays; the worker takes it, goes and gets paid.
Is the app out?
Not yet. We're opening one area at a time. Get early access and we'll call you.
Does Hader charge workers?
Never: no sign-up fee, no cut, no transfer fee. If anyone asks you for money in Hader's name, don't pay, and tell us.
What will you do with my number?
Only call you about Hader when we start in your area. Details in the privacy policy.
What does it cost me?
Nothing. No fees, no cut from your pay. We cover the transfer fees too.
What do I need to sign up?
A phone and being 18 or older. You take photos of the front and back of your ID and of yourself, and add the number of someone close to you. Our team checks them by hand.
Do I need experience, a CV or an interview?
No CV, no interview. Once your account is approved you can take shifts. Some shifts say "Experience needed", and you see that before you take one.
What kind of work is there?
Work at cafés, restaurants, shops and warehouses, like waiter, barista and cashier. Every kind of work open now is on the "For workers" page.
How much does a shift pay?
The business sets the pay and you see it before you take the shift. At least EGP 100 a shift and EGP 30 an hour. Urgent shifts pay you extra.
When and how do I get paid?
24 hours after you finish, the money is ready to withdraw, to a mobile wallet or InstaPay. The least you can withdraw is EGP 50.
Is my pay guaranteed?
The business pays before the shift goes up, and we hold the money until you finish. Even if your account is paused later, money you worked for stays yours.
Do I know where the place is before I accept?
Before you take it you see the kind of place, the area and roughly how far it is. The name and address show after you take it, with "Show me the address", from 18 hours before the start.
Can I drop a shift I took?
Yes. No strike up to 2 hours before the start, or within 5 minutes of taking it. After that it's a strike. If you saw the address and dropped it, it's a point, and after 2 points each point is a strike.
What do strikes do?
3 strikes in 90 days pause your account until our team reviews it. A strike expires after 90 days. Strikes come from not showing up or dropping a shift in the last 2 hours.
What if the business cancels?
More than 24 hours before: nothing happens and there's no pay. In the last 24 hours: you get 25% of your pay. In the last 2 hours: 50%.
I went, but the place didn't check me in?
When you're at the place, tap "I'm here". If the place doesn't check you in, you get no strike, and our team reviews and decides on the money.
How do I check in?
Scan a code on the business's phone when you arrive, and another when you leave. Check-in opens 30 minutes before the start.
How many shifts can I take?
Up to 5 shifts upcoming at a time at first. After you finish 10 shifts, up to 15 shifts.
How do I talk to the business?
With ready messages in the app, like "On my way" or "10 minutes late". Phone numbers stay hidden on both sides, so everything is on record and you're covered.
What if something goes wrong?
Report it from the shift screen. "I don't feel safe" goes to our team only, right away. Disputes about hours or treatment can be reported up to 24 hours after you finish, and the shift's money waits for our decision.
What if I work extra time?
Extra time isn't counted in the app yet. If you disagree with the business about the hours, report it within 24 hours of finishing.
Can students use it?
Yes, if you're 18 or older. You pick the day and the hours, so take what fits after class or in the holidays.
Where do you work?
We start in Cairo and Giza, one area at a time. The areas open now are on the "Areas" page. Leave your number and we'll tell you when your area opens.
What does Hader do for my place?
You post a shift with the work, time and pay, and a verified worker nearby takes it. They come, scan the code on your phone, and do the shift.
What does it cost?
You set the worker's pay and add a 10% service fee, at least EGP 15. No subscription, nothing else. Worked examples are on the "Pricing" page.
When do I pay?
When you post the shift, in the app, before it goes live. Before paying you see the worker's pay, the service fee and the total.
What if nobody takes the shift?
You get everything back, fee included.
What if the worker doesn't show up?
You get everything back and the worker gets a strike. You can post a replacement the same day with no urgent extra. If the worker tapped "I'm here" near your place, our team reviews it first and decides.
Who are the workers?
People aged 18 or older whose ID and photo our team has checked. Before they come you see their first name and record: shifts done, stars, and whether they arrive on time.
How do I set the pay?
You write one amount for the whole shift. At least EGP 100 and EGP 30 an hour; the app shows the minimum for the hours you chose.
How long can a shift be, and when?
From 1 hour to 12 hours. Post it at least 30 minutes before it starts, and up to 14 days ahead.
I need someone right now.
With less than 3 hours to go, the shift is urgent: it costs 20% more, most of which goes to the worker, and it reaches workers further away, faster.
What if I cancel?
Before anyone takes it: full refund. After someone takes it, more than 24 hours ahead: full refund too. In the last 24 hours: the worker gets 25% of their pay and the rest comes back to you. In the last 2 hours you cancel through support and the worker gets 50%. We take no fee on a cancelled shift.
How do I know the worker is coming?
We ask them "Are you coming?" 5 hours before. If they haven't answered 2 hours before, we tell you. You also have ready messages like "On my way".
How are check-in and check-out recorded?
The worker scans a check-in code on your phone when they arrive and a check-out code when they leave. If the scan fails, you confirm it by hand on the same screen.
I need more than one worker.
For now each shift is for 1 worker, so for 3 people you post 3 shifts. Several workers on one shift is coming.
I liked a worker. Can I get them again?
Add them to your favourites and send them your next shift: it's theirs alone for the first 30 minutes, then everyone sees it.
Can a shift repeat every week?
Not yet. We'll tell you when it opens.
What if we disagree about hours or treatment?
Report it from the shift screen within 24 hours of the end. The worker's pay waits, and our team decides: to the worker, back to you, or split.
Why can't I see the worker's number?
Numbers stay hidden on both sides. You talk through ready messages in the app, so everything is on record and we can sort out any problem.
What do I need to register my place?
The place's name and type, the manager's name, the area and address, and a pin on the map. Our team reviews it before your first shift.
Does the worker see my place's name before taking the shift?
No. Before taking it they see the kind of place, the area and the pay. Name and address come after they take it, before the start.
Where do you work?
We start one area at a time. The areas open now are on the "Areas" page. Get early access and we'll call you.
Didn’t find your answer?
Get early access and we’ll call you.